Schlage extends a lifetime limited mechanical and finish warranty and a one-year limited electronics warranty to the original consumer user (Original User) of our Schlage brand product (Product) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed. See complete Schlage Warranty.
Schlage door knobs can be returned within 60 days of purchase. Before returning you must obtain a return authorization number so that we can get your credit properly issued. There is a 15% restocking fee on all returned Schlage hardware. Please see our returns page for more details.