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Weiser Warranty


Weiser Door Hardware:



Weiser Welcome Home Series Warranty

Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weiser Welcome Home Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its Welcome Home Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish warranty applies to all Welcome Home Series products with a Brilliance finish (Bright Brass, Bright Chrome or Satin Chrome) regardless of purchase or production date. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

To register a warranty claim in the USA, please return the product, freight pre-paid to:

Customer Service Weiser
19701 DaVinci
Lake Forest, CA 92610.
To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser Elements Series

Lifetime Mechanical Warranty - Products are warranted for a lifetime from date of purchase against mechanical failure due to faulty workmanship or materials. The warranty lasts while the original purchaser owns the lock. This warranty does not cover the finish, defects or damage arising from improper installation, incorrect product application, improper maintenance, storage, shipping, handling or normal wear and tear as determined by Weiser Inc.

Lifetime Finish Warranty - Products are warranted for a lifetime from date of purchase against finish deterioration, while the original purchaser owns the lock. This warranty does not cover defects or damage arising from improper installation, incorrect product application, improper maintenance, storage, shipping, handling or normal wear and tear as determined by Weiser Inc.

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5.

Weiser Powerbolt

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers Powerbolt Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its Powerbolt Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all Powerbolt Series products with a Brilliance finish (Bright Brass, Bright Chrome or Satin Chrome) regardless of purchase or production date. All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser SmartScan

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers SmartScan Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its SmartScan Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all SmartScan products All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser SmartCode

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers SmartCode Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its SmartCode Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all SmartCode products All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you). To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610.

To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

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