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Home > Door Hardware Help > Door Hardware Warranty > Weslock Warranty
 
Weslock Warranty

Weslock Limited Product Warranty

Warranties cover the original residential user of Weslock® Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed. This warranty DOES NOT COVER abused or misused products or if a Weslock® Product is used in commercial applications. Upon return of a defective Product to Weslock®, Weslock® shall either repair or replace the Product. Or upon written approval from Weslock® we may refund up to 50% of the purchase price of the product when the defective product and the original cash receipt of the Weslock® product is sent to Weslock®. Weslock® is not responsible for the cost to install the product.

If you have a covered defect, call or fax Customer Service at:
Phone: (800) 575-2658
Fax: (918) 294-3869

Please allow 4 to 6 weeks for warranty work or refund.

A finish deterioration occurring from the use or paints, solvents, or other chemicals is not a defect in the finish and is not covered by this warranty. Weslock is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

Prior to November, 1998 all Weslock Products carried a Full 1 Year Warranty.

Following Warranties were in effect November, 1998 - December 31, 2001
Limited Lifetime Mechanical
1 Year Finish
600 Series Knobs and Levers
2100, 1300, Plus, 1400, 1600, 1800
680, 670 deadbolts 10 Year Mechanical
1 Year Finish
400 Series Knobs and Levers
370 Series Deadbolts
1500, U.L. rated products

Premium Warranties effective June, 1999 - December 31, 2001
Lifetime Finish PVD coating
Limited Lifetime Mechanical
Series:
6600, 6800 Exterior side
2100 Exterior side Optional Lifetime Finish when
ordered from factory with PVD
Series:
640, 371, 671 Exterior side

Following Warranties are in effect January 1, 2002
Limited Lifetime Mechanical
Limited Lifetime Finish
600 Series Knobs and Levers
2100, 1300, 1400 Entry Handles
600 Series Deadbolts Limited Lifetime Mechanical
10 Year Finish
400 Series Knobs and Levers
300 Series Deadbolts*
300, 1500 Entry Handles*

*PVD Product is Limited Lifetime Finish

THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE WARRANTY PERIOD OF THESE EXPRESS WARRANTIES. WESLOCK SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR REPAIRS BY THIRD PARTIES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY.

THESE WARRANTIES GIVE YOU SPECIAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE.

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