All Emtek hardware has a 25% restocking fee on returned items. If items are returned that have been installed, used or abused there may be a higher restock fee assessed or no credit issued. If you need to return an item, please repack the door hardware in it's original packaging to assure that it arrives undamaged. For more return information see our Direct Door Hardware Returns Page. Before returning any Emtek Door Hardware, please contact us for a return authorization number.
